The project would however be far more than just getting the elderly, disabled and disadvantaged on line. It would be an entire network of supply, support and assistance that would build relationships and act as a social support structure in its own right
A support structure would be set in place. New users would have visits, telephone and eventually online guidance from the area support team. Users would than have access to a maintenance, support and access team. Remember the target persons are elderly, disabled and disadvantaged the support team would be more than just a computer repair person. They would have training in medical and phycological support and would act as a bridge for those who have disconnected from their community and society. They would coordinate the link between the individual and health professionals via the tablet. They would assist the individual on any aspect of the computers use. Hopefully they would become a friend. They would be the friendly face to introduce those who are resistant to the world of computers to their benefits. They be always available to assist and be the type of person who wants to help without false limits.